{"id":2185,"date":"2021-08-23T14:43:29","date_gmt":"2021-08-23T07:43:29","guid":{"rendered":"https:\/\/lienanhfoods.com.vn\/chinh-sach-doi-tra-hang-hoa\/"},"modified":"2025-07-25T10:02:04","modified_gmt":"2025-07-25T03:02:04","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/lienanhfoods.com.vn\/en\/return-policy\/","title":{"rendered":"Return policy"},"content":{"rendered":"<p style=\"text-align: justify;\"><em>Lien Anh Foods is committed to having satisfactory return and exchange policies. Please read the &#8220;Return Policy&#8221; below to better understand the commitments we make, in order to respect and protect the interests of our customers.<\/em><\/p>\n<h4 style=\"text-align: justify;\"><strong>1. Terms and conditions of return:<\/strong><\/h4>\n<p style=\"text-align: justify;\">For products you contact and buy at website <a href=\"http:\/\/lienanhfoods.com.vn\">lienanhfoods.com.vn<\/a>, when checking the product with the delivery staff, if you encounter the following cases:<\/p>\n<p style=\"text-align: justify;\">&#8211; The product packaging is damaged.<\/p>\n<p style=\"text-align: justify;\">&#8211; Damaged by bacteria or insects.<\/p>\n<p style=\"text-align: justify;\">&#8211; Damaged in transit.<\/p>\n<p style=\"text-align: justify;\">&#8211; Product has expired.<\/p>\n<p style=\"text-align: justify;\">The following return periods will apply:<\/p>\n<p style=\"text-align: justify;\">1 DAY: For Orders with a delivery location at <a href=\"https:\/\/en.wikipedia.org\/wiki\/Ho_Chi_Minh_City\">HCM City (Pre-merger)<\/a>.<\/p>\n<p style=\"text-align: justify;\">3 DAYS: For Orders with a delivery location at Binh Duong (Pre-merger), BRVT (Pre-merger), <a href=\"https:\/\/en.wikipedia.org\/wiki\/Mekong_Delta\">Mekong Delta<\/a>, <a href=\"https:\/\/en.wikipedia.org\/wiki\/Central_Vietnam\">Central Vietnam<\/a>.<\/p>\n<p style=\"text-align: justify;\">5 DAYS: For Orders with a delivery location at <a href=\"https:\/\/en.wikipedia.org\/wiki\/Tonkin\">Tonkin<\/a>.<\/p>\n<h4 style=\"text-align: justify;\"><strong>\u00a0 \u00a02. Return process<\/strong><strong>:<\/strong><\/h4>\n<p style=\"text-align: justify;\">When the product you buy encounters an error (incorrect delivery, defective product, ..) please understand, please record a video of opening the package directly and immediately contact the hotline <span style=\"color: #ff0000;\"><strong>028-73089988<\/strong><\/span>. Lien Anh Foods will quickly contact staff to confirm the error and return the product.<\/p>\n<h4 style=\"text-align: justify;\"><strong>\u00a0 \u00a03. In case the order has been paid, the goods need to be returned<\/strong><strong>:<\/strong><\/h4>\n<p style=\"text-align: justify;\">Lien Anh Foods will refund to you used to pay the bill within 24 hours (except Saturday, Sunday and public holidays).<\/p>\n<p style=\"text-align: justify;\">If after the above time limit, customers have not received the money, please contact the hotline <span style=\"color: #ff0000;\"><strong>028-73089988<\/strong><\/span> for support.<\/p>\n<p style=\"text-align: justify;\">Or you can contact Customer Care directly:<\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #339966;\"><strong>LIEN ANH COMMERCICAL EXPORT IMPORT CORPORATION<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\">\u221a Address: LA23, 29th street, Binh Trung ward, Ho Chi Minh City, Viet Nam.<\/p>\n<p style=\"text-align: justify;\">\u221a Phone: (+84) 028 7308 9988<\/p>\n<p style=\"text-align: justify;\">\u221a\u00a0Email:\u00a0<a href=\"mailto:info@lienanhfoods.vn\">info@lienanhfoods.vn<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lien Anh Foods is committed to having satisfactory return and exchange policies. Please read the &#8220;Return Policy&#8221; below to better understand the commitments we make, in order to respect and protect the interests of our customers. 1. Terms and conditions of return: For products you contact and buy at website lienanhfoods.com.vn, when checking the product &#8230; <a title=\"Return policy\" class=\"read-more\" href=\"https:\/\/lienanhfoods.com.vn\/en\/return-policy\/\" aria-label=\"More on Return policy\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":2246,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return policy - Li\u00ean Anh Foods<\/title>\n<meta name=\"description\" content=\"When the product you buy encounters an error (incorrect delivery, defective product, ..) please understand and immediately contact the hotline 028-73089988.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/lienanhfoods.com.vn\/en\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return policy\" \/>\n<meta property=\"og:description\" content=\"When the product you buy encounters an error (incorrect delivery, defective product, ..) please understand and immediately contact the hotline 028-73089988.\" \/>\n<meta property=\"og:url\" content=\"http:\/\/lienanhfoods.com.vn\/en\/return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Li\u00ean Anh Foods\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/lienanhfoodsvn\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-25T03:02:04+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/lienanhfoods.com.vn\/wp-content\/uploads\/2021\/08\/chinh-sach-doi-tra-hang.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"240\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Return policy\" \/>\n<meta name=\"twitter:description\" content=\"When the product you buy encounters an error (incorrect delivery, defective product, ..) please understand and immediately contact the hotline 028-73089988.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/lienanhfoods.com.vn\/wp-content\/uploads\/2021\/08\/chinh-sach-doi-tra-hang.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/lienanhfoods.com.vn\/#organization\",\"name\":\"LI\\u00caN ANH FOODS\",\"url\":\"https:\/\/lienanhfoods.com.vn\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/lienanhfoodsvn\",\"https:\/\/www.youtube.com\/channel\/UCNarMQBwcqy9EW_zNSotO8w\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/lienanhfoods.com.vn\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/lienanhfoods.com.vn\/wp-content\/uploads\/2021\/08\/LAF_150x150.png\",\"contentUrl\":\"https:\/\/lienanhfoods.com.vn\/wp-content\/uploads\/2021\/08\/LAF_150x150.png\",\"width\":150,\"height\":150,\"caption\":\"LI\\u00caN ANH FOODS\"},\"image\":{\"@id\":\"https:\/\/lienanhfoods.com.vn\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/lienanhfoods.com.vn\/#website\",\"url\":\"https:\/\/lienanhfoods.com.vn\/\",\"name\":\"Li\\u00ean Anh Foods\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/lienanhfoods.com.vn\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/lienanhfoods.com.vn\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"http:\/\/lienanhfoods.com.vn\/en\/return-policy\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/lienanhfoods.com.vn\/wp-content\/uploads\/2021\/08\/chinh-sach-doi-tra-hang.jpg\",\"contentUrl\":\"https:\/\/lienanhfoods.com.vn\/wp-content\/uploads\/2021\/08\/chinh-sach-doi-tra-hang.jpg\",\"width\":720,\"height\":240,\"caption\":\"Ch\\u00ednh s\\u00e1ch \\u0111\\u1ed5i tr\\u1ea3 h\\u00e0ng\"},{\"@type\":\"WebPage\",\"@id\":\"http:\/\/lienanhfoods.com.vn\/en\/return-policy\/#webpage\",\"url\":\"http:\/\/lienanhfoods.com.vn\/en\/return-policy\/\",\"name\":\"Return policy - 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